InsideBox Privacy Policy

Information we collect

Information you give us

• Account details: your name and email address, if you create an account. Guest mode needs neither.
• Your content: box names, item names, locations, labels, notes, and photos you take in the app.
• Support messages: anything you send when you contact us.

Information collected automatically

• Device and app information: device model, operating system, screen size, app version, and settings such as your consent choices.
• AI usage: how many AI name suggestions you've used this month, so we can apply your plan's limit.
• Crash reports: technical details about errors, used to fix bugs.
• Purchase information: your subscription status and an anonymous app user ID. Apple and Google process the payment itself; we never see your card details.

AI name suggestions

When you take a photo of an item, InsideBox can suggest a name for it using artificial intelligence.

• What is sent: only the photo of the item you are adding, with its metadata (such as device, date and location) removed. We don't send Anthropic your name, email, user ID, IP address, or any of your other items or boxes.
• Who receives it: Anthropic, PBC, which provides the Claude AI model. The photo passes through our servers on Google Firebase, which check your permission and monthly limit, then forward it without storing it. Anthropic doesn't receive your account details.
• What Anthropic does with it: generates a suggested name and sends it back. Under its commercial terms, Anthropic does not train its models on this data and deletes it within 30 days. Content its automated systems flag as violating its usage policy may be kept longer for safety review.
• Your choice: we ask for your permission before the first photo is sent. AI suggestions are off until you choose Allow, and you can turn them off at any time in Account, then AI name suggestions. You can always name items yourself.
• Accuracy: suggestions can be wrong. You can edit or ignore any name, and it's saved only if you save the item.
• What we keep: your permission choice, a count of suggestions used this month, and technical server logs with your user ID and usage details such as token counts. We never keep a copy of the photo for this.

To stay private, avoid photographing documents, IDs, people's faces, or anything else you wouldn't want to share.

How we use your information

Who we share information with

We share information only with the service providers that run parts of InsideBox for us. Each one is bound by its own terms and privacy commitments to protect your data at least as well as we do, and may only use it to provide its service.

We may also disclose information if required by law, to protect someone's safety, or as part of a merger or sale of the business, in which case this policy would continue to apply.

We do not sell your personal information or share it for targeted advertising.

Where your data is stored

Our providers are mostly based in the United States. If you live outside the US, your information is transferred there. Where the law requires it, these transfers rely on safeguards such as the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework.

How long we keep it

• Accounts: until you delete your account.
• Guest mode: stored on our servers under an anonymous ID, not linked to an email. If you log out, delete the app or switch devices, you lose access to it. You can turn a guest account into a regular account by signing in, and all your data moves with it.
• Free accounts: may be deleted 1 year after your last login. We email you before deleting.
• Premium accounts: if your subscription ends, your data stays in your account and you move to the free plan. You can still view, edit, retrieve, release and donate all your items, but you can't add boxes or items beyond the free plan's limits, and search across items is unavailable until you resubscribe.
• AI photos at Anthropic: deleted within 30 days.
• Crash reports and server logs: kept only as long as needed to fix problems and keep the service running.

Your choices and rights

Wherever you live, you can:

• Download a PDF report of your boxes and items in the app at any time.
• Correct your information in the app.
• Delete your account and data in the app, or by emailing us.
• Turn off AI name suggestions at any time in Account, then AI name suggestions.

If you live in the EEA, the UK, or a US state with a privacy law, you also have the right to access, correct, delete, or receive a copy of your data, to object to or restrict how we use it, and to withdraw consent at any time without affecting earlier use. EEA and UK residents can complain to their local data protection authority. If we decline a request, you can ask us to reconsider by replying to our response.

To make a request, email info@teamkapps.com. We respond within 30 days and may need to confirm it's you. We won't treat you differently for using these rights.

InsideBox does not respond to browser "Do Not Track" signals, because we don't track you across other sites or apps.

Deleting your account

You can delete your InsideBox account and all your boxes, items and photos at any time.

• In the app: open the Account tab, go to the Account section, and choose Delete account.
• Without the app: email info@teamkapps.com from the email address on your account, with the subject "Delete my InsideBox account." We'll confirm and delete your account and data within 30 days.

Deleting your account doesn't cancel a subscription. Cancel it first in your App Store or Google Play account settings, or you may continue to be charged.

Security

We use encrypted connections and our providers' security controls to protect your data. No system is completely secure, so please don't store highly sensitive information such as ID numbers, financial details, or intimate photos in InsideBox.

Children

InsideBox is not intended for anyone under 16. If we learn that we've collected information from someone under 16 without a parent's consent, we will delete it. Contact us if you believe this has happened.

Changes to this policy

If we make important changes, we'll tell you in the app or by email before they take effect, and update the date at the top. Previous versions are available on request.

Contact us